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ANALYST, IDMA BUSINESS OFFICE
 
 
Job Type: Full-Time Discipline: -
Area: Life Sciences
Salary: Not reported
Date added: 12-05-2012
Date of expire: 20-12-2012
Added by: ScienZ Recruiter: India Novartis Healthcare Private Limited
Where: India --> Hyderabad () - Location: India Novartis Healthcare



Description

Job Purpose
Leads the definition, creation, development and maintenance of service level and process metrics, including service level targets, and key performance indicators, for the Integrated Data Management Alliance (iDMA), in order to insure high quality, regulatory compliant and efficient Data Management operations, to measure and assess vendor and internal performance and the effect of continuous improvement and innovation initiatives.

Major Accountabilities
Reviews and implements Service and Operational Level Agreements and negotiates targets with both Novartis functional management and the Alliance Partner; gains approval from Alliance Governance on measurements and target levels Identifies External benchmarking and contributes to external metrics organization to align process definitions and corresponding metrics for benchmarking.
Develops new SLA/OLA definitions and targets, metrics, measurement methods, recommends and implements changes.
Develops and maintains tools for measurement and reporting of agreed metrics including analytical techniques, published reports, graphical views and trend analysis. Recommends actions for improvements based on measured results.
Supports financial analysis of iDMA operations. Develops and publishes Franchise breakdowns of invoices/payments, and study balance sheets to track financial indicators.
Supports the implementation of demand forecasting procedures and algorithms. Maintains monthly, quarterly, and annual rolling forecasts of demand.
Designs and maintains satisfaction survey and analyzes survey data.
Contributes to Quality and Risk Management approach, by defining and implementing appropriate measures, interpreting results and making recommendations.
Contributes to, and may lead transformation and change initiatives within Data Management and iDMA Operations.
May act as the Business Lead on IT and technical projects to access, organize, transform and analyze the source data needed to report agreed metrics, service level targets, and key performance indicators.

Key Performance Indicators
Data Management is delivering high quality results and is viewed as a well integrated function in Development.
Active Service Level Management program with consistent trend of improvements in Alliance operations and productivity.
Stakeholder satisfaction is measured and improved over time.
Budget and Demand Forecasts are accurate based on information provided and are improved over time.
junior data analyst and developer
15 Research positions in Computational and Systems Biology
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Ideal Background
Education- Bachelor's Degree in Business Administration, Computer Science/Programming Operations Research, or related Quantitative or Scientific Field. Advanced degree preferred.
Experience - 5 years experience of diverse professional experience encompassing Program or Project managememt for drug development, clincial data management, CRO / BPO vendor management.

Project assistant
Thesis in molecular biology
junior data analyst and developer
15 Research positions in Computational and Systems Biology
A Postdoc Researcher position in 3D Video Processing
Assistant / Associate Professor - Abdominal Imaging and Obstetric Ultrasound
Animal Experiments 1 & NHP Mgr
Clinical Systems Senior Analyst
Clinical Systems Senior Analyst
Congress and Meetings Project Leader
Formulation Technician
Analyst, iDMA Business Office
Application Manager
Assoc. DSM Third Party Operations (TPO) Manager
Associate DSM Clinical Distribution Manager
Global Program Regulatory Manager
OTC/NAH International Information Governance and Management Lead
Pharmacovigilance Expert (Drug Safety and Epidemiology)




 

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